Support
FAQs
Short answers, no fine-print wall.
No. You can work with a mortgage, student loan, car loan, and personal loan in the same app. Each gets its own space and optional pot.
Yes, when you connect an account and turn on top-ups. You choose consent, limits, and pauses first. Money can flow into each loan’s pot on the rhythm you set, and when a pot crosses your payout threshold, Koyxo sends funds to your lender for you, with every move in your ledger.
No. You set a payout threshold and we respect lender rules and caps. When your pot clears that bar, Koyxo routes funds to your lender automatically and records it. You can always see what ran and why.
No. Numbers are for planning. Always confirm rates, fees, and overpayment rules with your lender or a regulated adviser.
No. We focus on helping you pay what you owe a little faster, with small moves and clear history, not on shopping rewards.
Yes. Household sharing is built for shared visibility. You both see loans and pots; bank connections and consent stay per person where they need to.